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Privacy Policy

Last updated November 4, 2026

This notice explains how Lunavexio handles information when you browse curtains and fittings, place an order or contact us.

Account and order information

When you shop, create an account or contact us, we may collect your name, email, telephone number, billing and shipping addresses, order details and messages. Our site also processes technical information such as IP address, browser information and session data needed to operate the store.

If you ask about panel width and drop, heading style and stated panel count, we also process any measurements, photos or messages you choose to send for that request.

Store cookies and technical information

WordPress and WooCommerce use cookies and similar storage to maintain the shopping cart, remember login state and support site security. You can control cookies through your browser settings; disabling essential cookies may affect checkout and account features.

The store and its hosting services may process technical or session information to operate and secure the site.

Order fulfillment and other uses

We use personal information to process and fulfill orders, provide customer support, maintain accounts, prevent fraud, operate the website and meet legal obligations. We do not sell personal information.

We provide delivery details to fulfillment and carrier services as needed to prepare, ship or investigate an order.

PayPal and service providers

We share only information needed with service providers supporting hosting, fulfillment, delivery, customer support and payment processing when available. Payment information is handled by the payment provider shown at checkout. Do not send payment card details by email.

When you choose PayPal, payment details entered on PayPal are processed by PayPal. The store receives information needed to match the payment and status to your order. See the PayPal Privacy Statement.

Record retention and safeguards

We keep records for as long as reasonably needed to provide services, resolve disputes and meet applicable obligations. We use reasonable technical and organizational measures to protect data, but no system can guarantee absolute security.

Privacy choices and updates

You may contact us to request access to, correction of or deletion of your personal information, subject to applicable law and recordkeeping requirements. If marketing messages are sent, you can unsubscribe using the instructions in the message. Our store is intended for adults and we do not knowingly collect personal information from children under 13.

Changes will be posted on this page with an updated date. Contact us with privacy questions or requests.

Privacy requests

Lunavexio
7864 Bell Gate Rd, Coopersburg, PA, US 18036
[email protected]
+1 4849515734