Last updated November 4, 2026
- Order Processing Time
- 0–2 business daysOrder preparation and packing
- Shipping Transit Time
- 3–4 business daysCarrier delivery after dispatch
- Total Estimated Delivery Time
- 3–6 business daysAfter order confirmation
Free standard shipping to eligible U.S. addresses. No minimum order.
Before checking out for curtains and fittings, review the delivery address and the information you will need to track the order.
When your order should arrive
Total estimated delivery is 3–6 business days after order confirmation. This estimate includes both preparation and transit.
Processing begins after order confirmation and includes preparing the item, packing it and arranging carrier pickup. Transit begins once the parcel is handed to the carrier. The processing and transit ranges above are estimates and can vary by item and delivery address.
Business days are Monday through Friday, excluding public holidays. Weekends and public holidays are outside the business-day count. We publish no fixed daily cut-off or associated time zone.
Delivery at a glance
- Standard shipping is free ($0.00) for eligible United States addresses, with no minimum purchase and no additional standard shipping charge.
- The US checkout zone includes the 50 states and District of Columbia, including Alaska and Hawaii. For those two states, contact us before ordering if delivery timing is critical.
- Puerto Rico and other US territories listed separately in checkout are outside the enabled US destination. For APO/FPO/DPO or other special addresses, contact us first to confirm carrier service and address format. International shipping is unavailable.
Find your shipment details
The confirmation goes to the email entered at checkout. Tracking is shared when available after dispatch. Follow the carrier link in the shipment information. If you cannot locate the message or number, email us with your order reference.
Report a delivery problem
If tracking shows delivery but the parcel is missing, or the parcel arrives with torn fabric, a damaged rod or a missing panel, contact [email protected]. Include the order number, item, delivery address and what is missing or damaged. Keep the packing materials and include photos when available so we can investigate and arrange the appropriate next step.
If you need to send something back, see the Return & Refund Policy.
When tracking or delivery changes
Review the street, apartment number, ZIP code and recipient name before placing your order. Ask us promptly about an address correction or cancellation. Once fulfillment begins a change may be unavailable. If a parcel is returned or cannot be delivered, contact support for next steps.
Weather, public holidays, carrier interruptions and address problems can affect delivery. For a shipment delay that changes the promised ship date, we will explain the revised timing and applicable cancellation and refund options.
Shipping support
Lunavexio7864 Bell Gate Rd, Coopersburg, PA, US 18036
[email protected]
+1 4849515734